Gartner Report

Gartner® Report

2023 Hype Cycle™ for Smart City Technologies and Solutions

Automate and optimize your last mile delivery solutions

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CIO and IT leaders responsible for innovation and technology investments should leverage Gartner 2023 Hype Cycles as key inputs to formulating your technology roadmap. Use the insights from the innovation profiles and illustrative vendor lists as a starting point for strategic analysis of your innovation and technology investment portfolio. OneRail is proud to be a Sample Vendor among the LMD solutions included in the report, which notes recent macrotrends driving innovation:

  • Reducing costs
  • Enhancing customer service and experience
  • Improving sustainability service levels
  • Increasing productivity and efficiency

The Gartner 2023 Hype Cycle™ for Smart City Technologies and Solutions identifies last mile delivery (LMD) solutions on the Slope of Enlightenment in its Hype Cycle Phases — earning a maturity rating of “early mainstream,” these LMD solutions can positively improve processes and the overall customer experience.

“LMD solutions can improve sustainability service levels, providing capabilities to allow end customers to choose more sustainable transportation options,” the report noted.

If you’re in need of a branded experience or new delivery capabilities, dig into this report to see how options like dynamic updating of routes and customer notifications as well as sustainable choices like moving freight with electric vehicles can transform your last mile. Download your complimentary copy today!

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Gartner Research Methodology, “Hype Cycle,” 31 July 2023.

Hype Cycle for Smart City Technologies and Solutions, 2023, Bettina Tratz-Ryan, 31 July 2023

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and HYPE CYCLE is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.

(Figure 1) This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from OneRail.

Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.


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