CIO and IT leaders responsible for innovation and technology investments should leverage Gartner 2023 Hype Cycles as key inputs to formulating your technology roadmap. Use the insights from the innovation profiles and illustrative vendor lists as a starting point for strategic analysis of your innovation and technology investment portfolio. OneRail is proud to be a Sample Vendor among the LMD solutions included in the report, which notes recent macrotrends driving innovation:
- Reducing costs
- Enhancing customer service and experience
- Improving sustainability service levels
- Increasing productivity and efficiency
The Gartner 2023 Hype Cycle™ for Smart City Technologies and Solutions identifies last mile delivery (LMD) solutions on the Slope of Enlightenment in its Hype Cycle Phases — earning a maturity rating of “early mainstream,” these LMD solutions can positively improve processes and the overall customer experience.
“LMD solutions can improve sustainability service levels, providing capabilities to allow end customers to choose more sustainable transportation options,” the report noted.
If you’re in need of a branded experience or new delivery capabilities, dig into this report to see how options like dynamic updating of routes and customer notifications as well as sustainable choices like moving freight with electric vehicles can transform your last mile. Download your complimentary copy today!