“You’re the Email Guy”
Posted onYears after sending a cold email to FedEx founder Fred Smith, I finally met him in person. Fred looked at me, pointed, and said: “You’re the email guy.” It was […]
OneRail Blog
OneRail Industry Insights
Expert insights to help you take control of your final mile.
Beyond Just Delivery: Why Grocers Need AI Last Mile Orchestration
Posted onFor many grocers, solving the “last mile challenge” has meant streamlining delivery by adding drivers, partnering with gig platforms or outsourcing logistics altogether. These moves make sense, especially in a […]
Bill Catania on The Freight Pod: 5 Lessons on Retail & AI-Driven Last Mile Orchestration
Posted onRetail has changed — permanently. In recent years, retailers have emphasized omnichannel transformation, turning stores into fulfillment nodes with fluid inventory. At the same time, consumer expectations have heightened to […]
How Retailers Can Establish Ship-From-Store Fulfillment (and Compete with Amazon)
Posted onAmazon raised the bar on delivery speed and cost with its Prime program. Fast and affordable shipping from the online retail behemoth has completely rewired customer expectations. But here’s the […]
NRF 2026 Takeaways: What Retailers Must Get Right Before Agentic Commerce Scales
Posted onAt NRF 2026, the conversation around AI and agentic commerce in retail took a fundamental shift. Where once the industry was focused on pilots and proof-of-concepts, it’s now emphasizing execution. […]
An Industry-by-Industry Guide to Last Mile Fulfillment & Delivery
Posted onLast mile fulfillment became a differentiator during the COVID-19 pandemic. What delighted consumers back then has now become a permanent expectation. Consumers now see speed, convenience and visibility as non-negotiable. […]
