ORLANDO, Fla., September 2, 2025—OneRail, a leading provider of solutions in last mile omnichannel fulfillment, today announced the integration of OneRail’s delivery orchestration capabilities within IBM Sterling Order and Fulfilment Suite. This integration is designed to enable dynamic fulfillment for retailers and wholesalers while offering a seamless unified commerce experience for consumers.
“We’re thrilled to provide OneRail’s innovative delivery orchestration and fulfillment capabilities to IBM Sterling OMS, directly addressing inefficiencies like split shipments, stockouts and order cancellations,” OneRail Founder & CEO Bill Catania said. “This marks a key moment in our strategic evolution to move further upstream in the fulfillment workflow and reflects the investments we’ve made through our Series C funding to empower enterprise retailers and wholesalers with AI-driven technology that ensures on-time, cost-effective delivery to keep their customer promise.”
OneRail’s software as a service (SaaS) platform, OmniPoint®, automates fulfillment orchestration and last mile logistics, intelligently selecting the right place from which to fulfill inventory, the right shipping mode and the right carrier to optimize every order. This integration enables the dynamic selection of inventory from an array of fulfillment locations within a localized geography based on order, shipping status and delivery cost, in real time. The partnership’s mutual customers will realize advanced decision logic further upstream in the order, potentially leading to reduced out-of-stocks and lower fulfillment costs.
This integration also supports OneRail’s broader mission to transform omnichannel fulfillment through continued investment in data science, machine learning and AI, and positions the company to deliver end-to-end fulfillment orchestration. By deriving actionable insights from the OmniPoint platform, OneRail aims to provide its customers with unparalleled visibility and control over their fulfillment processes.
“It’s clear that retailers want to significantly improve order fulfillment by using inventory anywhere across the distribution network, including store locations,” said Kambiz Pakzad, Global Supply Chain Leader at IBM. “OneRail’s last mile delivery added to IBM Sterling Intelligent Promising is designed to enhance the customer experience and reduce fulfillment costs by improving the accuracy and reliability of order promises.”
IBM Sterling OMS customers will have the opportunity to offer same-day delivery with a 98% on-time rate; access a connected network of 12 million drivers; optimize delivery efficiency based on items shipped, delivery mode and route; and will benefit from OneRail’s 24/7 people-powered Exceptions Assist™ team. IBM Sterling OMS customers will be able to easily adopt OneRail’s orchestration capabilities alongside existing workflows. Leveraging both IBM’s AI-powered order management and OneRail’s real-time logistics intelligence, the joint solution empowers businesses to balance customer experience with profitability.
About OneRail
OneRail is a leading omnichannel fulfillment solution pairing best-in-class software with logistics as a service to provide dependability and speed to help businesses meet their delivery promise. With a real-time connected network of 12 million drivers, OneRail matches the right vehicle for the right delivery so brands lower expenses and increase capacity to rapidly scale their businesses. This people-plus-platform approach features a 24/7 USA-based exceptions team who maintain a 98% on-time delivery rate. By optimizing fulfillment processes, reducing costs and improving order accuracy, OneRail is committed to empowering clients and improving the customer experience.
OneRail was named to the Deloitte Technology Fast 500™ two years in a row, was ranked 19th in the 2025 FreightTech 25, named for the fourth year in a row to the FreightTech 100, was honored as one of Inc. magazine’s Best Workplaces 2023, was listed on Forbes’ 2024 and 2023 lists of America’s Best Startup Employers, was named to the Inc. 5000 two years in a row and was selected as the Last Mile Company of the Year for the 2024 SupplyTech Breakthrough Awards. To learn more about OneRail, visit OneRail.com.
