Gartner Report


Market Guide for
Last Mile Delivery Technology Solutions

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Today’s retailers and product distributors are still finding their footing when it comes to adjusting to meet customer expectations. Get a better sense of the variety of last mile software solutions with the 2024 Gartner® Market Guide for Last Mile Delivery Technology Solutions.

This indispensable Market Guide recognizes 19 last mile delivery (LMD) software vendors for their breadth of delivery capabilities. Learn about crucial aspects of LMD and customer experience during the Prepurchase, Optimization and Postpurchase stages of last mile operations.

Features like:

  • Delivery Speed
  • Carrier Reliability
  • Fleet Capabilities (Own Fleet, Outsourced Fleet, Hybrid)
  • Delivery Mode (BOPIS, curbside, locker box, etc.)
  • Sustainability & Alternative Delivery Services
  • Enhanced Customer Experience

When it comes to evaluating LMD vendors, you can’t afford to make it a guessing game. Get the facts on the latest solutions so you can make informed strategy decisions. Download your complimentary copy of the Market Guide today.

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GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from OneRail.

Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Gartner, Market Guide for Last-Mile Delivery Technology Solutions, Oscar Sanchez Duran, Carly West, Nathan Lease, 18 June 2024.


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